Privacy policy

Updated 25th February, 2025

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Information We Collect

We collect information to provide accurate Testing, Adjusting, and Balancing (TAB) services and to maintain professional communication. The types of information we may collect include:
-Personal Information: Name, phone number, email address, job title, company name
-Project Data: Job site address, equipment schedules, blueprints, performance metrics
-Technical Information: Browser type, IP address, access time, and usage data (via our website)

How We Use Your Information

We use the information collected for the following purposes:
-To perform TAB services and deliver accurate reports
-To communicate project updates and scheduling
-To respond to inquiries or customer service requests
-To process invoices and maintain billing records
-To improve our services and website functionality
-To comply with legal and safety obligations

How We Share Information

We do not sell or rent your personal data. We may share your information with:
-Internal staff and certified technicians
-Subcontractors or partner firms working on your project (with NDA if required)
-Legal authorities when required by law or to protect our rights
-Service providers for IT, accounting, or document management—only under confidentiality agreements

Data Security

We take reasonable measures to protect your information from loss, misuse, or unauthorized access:
-Encrypted storage of project files and client communications
-Secure report sharing and password-protected portals (if applicable)
-Regular security audits and access controls for staff

Despite these measures, no method of data transmission or storage is 100% secure. Use of our services implies acceptance of this risk.

Cookies & Website Analytics

Our website may use cookies or analytics tools to track page visits, improve usability, and analyze marketing performance. You may disable cookies in your browser settings at any time.

Data Retention

We retain client and project information for as long as necessary to meet reporting, warranty, or legal obligations—typically for a minimum of 7 years after project completion.

Your Rights

You have the right to:
-Request access to or deletion of your personal data
-Correct any inaccurate or outdated information
-Opt out of marketing communications at any time To exercise these rights, please contact us using the information below.

Third-Party Links

Our website or reports may contain links to external sites. We are not responsible for the content or privacy practices of these third parties. Please review their policies separately.

Updates to This Policy

AZ Air Balance may revise this Privacy Policy from time to time. Updates will be posted on our website, and the "last updated" date will be revised accordingly.

Contact Us

If you have any questions about this policy or wish to request, modify, or delete your information, contact us at: